What is a Client Administrator?
Client Administrators have specific privileges that enable them to access and update key information in the Baldwin system. They are responsible for managing the following areas:
Default Favorites: Set Default Favorites for your users to access from their dashboard.
Users: Add, update, deactivate, and reactivate members and non-members (such as ASAP reviewers), export user lists (both active and inactive members), and send password reset emails.
Assets: Add, update, deactivate, and reactivate assets.
- Groups can be used in the Bulletins feature to send Bulletins to specific employee groups (e.g., Pilots, Maintenance, Flight Attendants).
- They can also be used to assign a specific group to a form submission (e.g., adding a Safety Committee group to a Safety Report as Investigators).
Administrative Roles: View and edit Administrative Roles.
Documents: Manage documents and document categories.
Discussion Board: Create and moderate discussion topics.
User Activity: View and export user activity.
Operational Logs: (if this is turned on in your portal) Input Operational Data for record keeping purposed and create SPIs within the portal.
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External Links: Maintain a database of external links for quick user access.
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Locations: Add, update, and delete multiple locations or bases.
Bulletins: Distribute and view Required Read Bulletins.
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Add user to another organization
Users assigned to the Client Administrator role across multiple portals have access to this feature. To add a user to another portal: Ensure you are a Client Administrator in both portals. Go to the user's profile and click on the Organizations tab. ...Export User List
Who Can Use This Feature? Users assigned to the Client Administrator role have access to this feature. How to Export a List of Users Navigate to the main users page under Admin. In the top-right corner, click Export. Select All Users. A .csv file ...Reactivate user
Who Can Use This Feature? Only users assigned to the Client Administrator role have access to this feature. How to Reactivate a User Go to the main Users Index page. In the search field, enter the user’s name and change the status dropdown to ...User Management
The User Management Page provides a streamlined interface for Client Administrators to efficiently manage user profiles, roles, and permissions across the organization. Details: Contains all user-specific information, including: General Information ...View user history log
Who Can View the User Change Log? Only users assigned to the Client Administrator role have access to this feature. How to View the Change Log of a User Account Open the user's profile. Click on More in the top right. Click on Change Log. In this ...