Administrative Roles

Administrative Roles

Overview

Below is a summary of the different administrative roles available in Baldwin, along with their primary responsibilities. Roles are grouped by type for easy reference. All roles manage their owned forms, Bulletins, and have access to reporting tools.

Client Administrator
  • Full system management including user profiles and permissions.
Standard Roles
  • Clinical Manager
  • Communications Manager
  • Customer Service Manager
  • Facility Manager
  • Flight Manager
  • Fixed Wing Manager
  • Ground Operations Manager
  • Human Resources
  • Maintenance Manager
  • Program Operations
  • Quality Manager
  • Rotor Wing Manager
  • Safety Manager
  • Security Manager
  • Standards Manager
  • UAS Manager
    Feature Specific Roles
    • ASAP, MSAP, and UAS ASAP Managers: Assign external reviewers for respective programs
    • Audit Manager: Accesses and manages the Audit Manager feature
    • Classifications Manager: Manages the Classifications feature
    • Emergency Response Manager: Accesses and manages the ER Alert feature
    • FOQA/FDM Gatekeeper: Manages FOQA/FDM integrations and submissions
    • Manual Administrator: Manages the Manual interface and manual content
    • Operational Control Manager: Manages OCC zones, locations, and related features
    • Operational Control Specialist: Has access to the OCC feature
    • Training Manager: Manages the Status Board feature

      • Related Articles

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        Select the Form Management menu from the navigation sidebar Select the Form Management page Click on the form group you’d like to change to expand it Click the Edit button in the bottom left part of the Form Group: From here you can modify the ...

      • View user history log

        Who Can View the User Change Log? Only users assigned to the Client Administrator role have access to this feature. How to View the Change Log of a User Account Open the user's profile. Click on More in the top right. Click on Change Log. In this ...

      • Self-Service Forms

        Form owners now have more direct control over their form customizations. As part of the latest update to the Form Management page, you can now: Edit Form Group Names, Filter Groups, and Administrative Roles Edit Form Settings Form title Enable ...

      • What is a Client Administrator?

        Client Administrators have specific privileges that enable them to access and update key information in the Baldwin system. They are responsible for managing the following areas: Default Favorites: Set Default Favorites for your users to access from ...

      • What is a Form Owner?

        A Form Owner is an individual or several individuals who are assigned to an Administrative Role within the Baldwin System. What are the Form Owner’s responsibilities? Forms Initial recipient for new form submission notifications. Can assign the ...